PRIVACY POLICY
Effective Date: 04/28/2026
Company: Garosoft LLC
Product: Bistrx
- Introduction
Garosoft LLC (“we,” “our,” or “us”) operates Bistrx, a restaurant management and POS platform. This Privacy Policy explains how we collect, use, and share information, including when integrated with third-party services such as Stripe.
- Information We Collect
- Information You Provide
- Business and account details
- Employee information (scheduling, payroll-related data)
- Menu, pricing, inventory, and operational data
- Transaction records
- Payment Information
Payments are processed by third-party providers such as Stripe.
We do NOT store full credit card numbers.
Payment processors may collect:
- Cardholder name
- Billing address
- Payment details
Their use of your data is governed by their own privacy policies.
- Automatically Collected Data
- Device and browser information
- IP address and log data
- Usage patterns and analytics
- Third-Party Integrations
Bistrx may integrate with third-party services, including:
- Payment processors (e.g., Stripe)
- Accounting software
- Delivery platforms
- Payroll providers
These integrations may exchange data necessary to perform their functions.
- How We Use Information
We use data to:
- Operate POS, payroll, scheduling, and reporting features
- Process transactions via third-party providers
- Provide analytics and insights
- Improve system performance
- Communicate updates and support
- Comply with legal obligations
- Sharing of Information
We may share data with:
- Service providers and integrations (including Stripe)
- Cloud hosting and infrastructure providers
- Legal authorities when required
- Successors in case of business transfer
We do not sell personal data.
- Data Retention
We retain data as long as necessary to:
- Provide services
- Comply with tax, labor, and financial regulations
- Resolve disputes
- Data Security
We implement industry-standard safeguards. However, no system is 100% secure.
Users are responsible for maintaining secure credentials.
- Your Rights
Depending on location (e.g., California), users may:
- Request access to data
- Request deletion
- Request correction
Contact: support@bistrx.com
- Cookies and Tracking
We use cookies and analytics tools to improve functionality and performance.
- Third-Party Responsibility
Third-party providers (including Stripe) operate independently and have their own privacy practices.
We are not responsible for their policies or actions.
- International Data Transfers
If you operate outside the U.S., your data may be transferred to and processed in the United States.
- Children’s Privacy
Bistrx is not intended for users under 18.
- Changes
We may update this policy at any time.
- Contact
Garosoft LLC
6526 Post Rd, Douglasville, GA 30135
Email: support@bistrx.com
EULA
Effective Date: 04/28/2026
Software: Bistrx
Licensor: Garosoft LLC
- License Grant
You are granted a limited, non-exclusive, non-transferable license to use Bistrx for your business.
- Third-Party Services
Bistrx integrates with third-party providers such as Stripe and others.
By using these features:
- You agree to comply with their terms
- You authorize data sharing necessary for functionality
- You understand these services are not controlled by Garosoft LLC
- Payment Processing
- Payments are handled by third-party processors (e.g., Stripe)
- Garosoft LLC does not store or control payment credentials
- You are responsible for complying with applicable financial regulations
- Restrictions
You may not:
- Reverse engineer or copy the software
- Use Bistrx to violate laws (including labor or tax laws)
- Circumvent payment systems
- User Responsibilities
You are responsible for:
- Employee data accuracy
- Payroll compliance
- Tax reporting
- Securing login credentials
- Data Ownership
- You own your business data
- We may use anonymized/aggregated data for analytics
- Service Availability
We do not guarantee uninterrupted service.
Downtime may occur due to maintenance, outages, or third-party failures.
- Limitation of Liability
Garosoft LLC is not liable for:
- Payment processing errors by third parties
- Loss of revenue due to outages
- Data loss caused by user error or integrations
- Indemnification
You agree to indemnify Garosoft LLC against claims arising from:
- Misuse of the software
- Violation of laws
- Issues with third-party integrations
- Termination
We may suspend or terminate access for violations or non-payment.
- Governing Law
State of Georgia, United States.
- Updates
We may update this Agreement at any time.
- Contact
Garosoft LLC
6526 Post Rd, Douglasville, GA 30135
Email: support@bistrx.com
- GDPR (EU/EEA/UK) Compliance
- Role of the Parties
- Garosoft LLC acts as a Data Controller for account and business data
- Garosoft LLC may act as a Data Processor when processing customer or employee data on behalf of restaurant clients
- Legal Bases for Processing (GDPR Art. 6)
We process personal data under the following legal bases:
- Contractual necessity – to provide Bistrx services
- Legal obligation – tax, payroll, and employment compliance
- Legitimate interests – improving platform performance, fraud prevention
- Consent – where explicitly required (e.g., marketing communications, cookies)
- Data Subject Rights
Individuals in the EU/EEA/UK have the right to:
- Access their personal data (Art. 15)
- Rectify inaccurate data (Art. 16)
- Erase data (“Right to be Forgotten,” Art. 17)
- Restrict processing (Art. 18)
- Data portability (Art. 20)
- Object to processing (Art. 21)
Requests can be submitted to: support@bistrx.com
We will respond within 30 days, as required by GDPR.
- Data Processing Agreement (DPA)
Where required, Garosoft LLC will enter into a Data Processing Agreement with customers governing processing of personal data.
- Subprocessors
We use subprocessors to provide our services, including:
- Cloud hosting providers
- Payment processors such as Stripe
- Analytics and infrastructure providers
A list of subprocessors is available upon request.
- International Data Transfers
Data may be transferred outside the EU/EEA.
We rely on:
- Standard Contractual Clauses (SCCs)
- Other lawful transfer mechanisms under GDPR
- Data Retention (GDPR Standard)
We retain personal data only as long as necessary for:
- Contract fulfillment
- Legal compliance (e.g., tax, payroll records)
- Legitimate business purposes
- Supervisory Authority
EU users have the right to lodge complaints with their local data protection authority.
- California Privacy Rights (CCPA/CPRA)
- Scope
This section applies to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
- Categories of Personal Information Collected
We may collect:
- Identifiers (name, email, IP address)
- Commercial information (transactions, purchase history)
- Employment-related information (employee records)
- Internet activity (usage data)
- Your Rights Under CCPA/CPRA
California residents have the right to:
- Know what personal data is collected
- Request deletion of personal data
- Correct inaccurate data
- Opt out of “sale” or “sharing” of personal data
- Limit use of sensitive personal information
- Sale or Sharing of Data
Garosoft LLC does not sell personal data.
We may share data with service providers (e.g., Stripe) strictly for business purposes.
- Non-Discrimination
We will not discriminate against users for exercising their privacy rights.
- Request Submission
Requests may be submitted via:
- Email: support@bistrix.com
- Web form: [Insert URL]
We will verify identity before fulfilling requests.
- Retention Disclosure (CPRA Requirement)
We disclose retention periods based on:
- Business necessity
- Legal obligations
- Operational requirements
TERMS OF SERVICE
Effective Date: 04/28/2026
Company: Garosoft LLC
Service: Bistrx
- Acceptance of Terms
By accessing or using Bistrx, you agree to these Terms of Service.
- Description of Service
Bistrx is a cloud-based restaurant management and POS system including (but not limited to):
- Payments (via third parties like Stripe)
- Scheduling and payroll tools
- Inventory and reporting
- Customer and reservation management
- Eligibility
You must be at least 18 years old and legally capable of entering into contracts.
- Account Registration
You agree to:
- Provide accurate information
- Maintain account security
- Accept responsibility for all activities under your account
- Fees and Billing
- Services may require subscription or transaction fees
- Payments may be processed through third parties (e.g., Stripe)
- Fees are non-refundable unless stated otherwise
- Acceptable Use
You agree not to:
- Use Bistrx for unlawful purposes
- Violate labor, tax, or employment laws
- Interfere with system security or integrity
- Third-Party Services
Bistrx integrates with third-party providers.
Garosoft LLC is not responsible for:
- Their performance
- Data handling practices
- Downtime or errors caused by them
- Data and Privacy
Use of the service is also governed by our Privacy Policy.
You retain ownership of your data.
- Service Availability
We aim for high availability but do not guarantee uninterrupted service.
- Intellectual Property
All software, trademarks, and content belong to Garosoft LLC.
No rights are granted except as explicitly stated.
- Termination
We may suspend or terminate access if:
- Terms are violated
- Fees are unpaid
- Required by law
- Disclaimers
The service is provided “AS IS” without warranties of any kind.
- Limitation of Liability
To the maximum extent permitted by law:
Garosoft LLC is not liable for:
- Indirect or consequential damages
- Lost profits or revenue
- Third-party failures (including Stripe outages)
- Indemnification
You agree to indemnify Garosoft LLC against claims arising from your use of Bistrx.
- Governing Law
These Terms are governed by the laws of the State of Georgia, USA.
- Dispute Resolution
Disputes may be resolved through:
- Negotiation
- Binding arbitration (optional but recommended to include)
- Changes to Terms
We may update these Terms. Continued use constitutes acceptance.
- Contact
Garosoft LLC
6526 Post Rd, Douglasville, GA 30135
Email: support@bistrx.com